NHS App

Proxy Access

Giving another person access to your GP record on the NHS App. 

Can I give access to my online medical records to another person?

This is called Proxy Access and is when patients choose to give another person access to their online GP record. This is usually a family member, next of kin or a carer.An example is a parent for a child or husband and wife. Usually, the request is made as it makes it easier for the person requesting access to, order medication, book appointments or even care for the other person.Because giving proxy access allows the person making the request, to access the GP record of another patient, we will need the consent of the patient whose records are being accessed.If you wish to request proxy access or give access to another individual, there are few rules. 

You must both be:

•  patients at the same surgery. 
• A proxy access form must be completed in the surgery, both parties should be present, and photo ID is required. These forms are only available from the surgery. 

Because we understand that not everyone can attend the surgery due to illness or disability, please contact the surgery for advice.To find out more about setting up a proxy, please visit the NHS website page. 

FAQ

Can I order my husband’s/wife’s/child/other repeat medication using my NHS App. 

Yes – once you have proxy access, this will allow you to switch between different profiles, 

Will I be able to view husband’s/wife’s/child/other medical records using my NHS App. 

Yes – once you have proxy access, and consent has been given to allow you access to the individual’s medical records. However, full retrospective access is not given, for further information regarding retrospective access, please contact the surgery. 

Do I contact the surgery if I have any problems with the NHS App? 

No – you need to contact the app directly using the following link Tell us what you need help with (www.nhs.uk)